Orders will appear as "S & B New York Corporation" on your monthly billing statement. Antiqueplumbing.net will not be responsible for typographical or other errors or omissions regarding prices or other information. Image displayed may differ from actual product appearance, especially in finish. All parts come with the original manufacturer warranty. Our mail address is: S & B New York Corporation, 56 Greencroft Ave Staten Island, NY, 10308 info@antiqueplumbing.net WE WILL NOT ACCEPT RETURNS WITHOUT AUTHORIZATION. PLEASE DO NOT SEND RETURNS TO THIS ADDRESS. SALES TAX: 8,375% sales tax will be added to New York residens only. SHIPPING: Orders Shipping Cost Orders under $14.99 $6.95 Orders from $15.00 to $29.99 $8.95 Orders from $30.00 to $49.99 $11.95 Orders from $50.00 to $74.99 $14.95 Orders from $75.00 to $99.99 $16.95 Orders from $100.00 to $124.99 $19.95 Orders from $125 and up FREE FREE shipping for orders over $125 (Continental USA Only). Alaska, Hawaii, Puerto Rico, and other US Territories require additional shipping charge. Please provide a physical shipping address for any order delivering in the USA. Most orders will be Shipped UPS, FedEx Ground or USPS from the manufacturer's warehouse. Delivery time 7 - 14 days. CANCELLATION POLICY: Your order may be cancelled and you will receive a full refund provided your order has not been shipped. Most orders are shipped the same day they are received. Please email to info@antiqueplumbing.net to determine whether your order has been shipped. Once an item has been shipped, the terms of our Return Policy will take effect. RETURN POLICY: WE WILL NOT ACCEPT RETURNS WITHOUT AUTHORIZATION. Returns must be made within 15 days of the original date of delivery. Customer pays return shipping on all services. For return authorization(RMA number), please email us at email to info@antiqueplumbing.net RMA's are good for 15 days from date issued. The Return Authorization number must be on the shipping label, not on the carton. Items must be re-sellable, in the original box, Not been installed. We must charge a restocking fee 25% (since the manufacturers charge us this fee), and the customer is responsible for return shipping. Items must be returned postpaid (C.O.D returns not accepted), in unmodified, saleable condition. PLEASE NOTE we can only return shipping cost if the return is a result of our error, otherwise, shipping cost your responsibility. Refunds will not be issued if a return is made without an RMA number or after 15 days of delivery of the order. Note: Please allow 15 business days from the time the item is returned to the manufacturer to process a refund. Please note that credit card refunds may not appear until the following billing cycle. SHIPPING DAMAGE : You must notify us of any damages within 7 days of arrival and keep the packaging. Somebody from the carrier will likely come by to inspect the box. FAILURE to notify us in 7 days and NOT keeping the packaging will result in a DENIAL of your claim. Report any damage or breakage to your merchandise upon receipt to the carrier IMMEDIATELY, and email to info@antiqueplumbing.net . AntiquePlumbing.net - Full line of Grohe faucet supplier. We carry all line of Grohe Faucets in our store with same day shipping (for orders placed before noon) for most Grohe items. Grohe today is recognized as one of the leading faucet brands used in custom homes and upscale remodeling projects. Innovations such as pull-out spray kitchen faucets, solid stainless steel kitchen faucets, single hole centerset lavs that replaced traditional American 4" configurations, and thermostatic shower safety valves are just a handful of the European concepts brought to the U.S. by Grohe. Engineered in Germany, Grohe products sold in the U.S. comply with domestic codes and standards. GROHE Quality is more than just a promise. It is a guarantee that all of our products meet and exceed the expectations of our customers by delivering a range of unique water experiences. |